Document Upload

KYC Policies

Instructions

• Please scan or take a photo of the documents and upload them here. Make sure that the text is readable.
• All documents are handled confidentially.
• Every payment method must be verified separately.

Proof of ID

1. A valid copy of your passport, ID card or driving license.

2. A good quality picture of one of the following acceptable documents: Identity Card, Passport, Driving License (front and back and document must be valid).

Proof of address

A full copy of your recent utility bill, where we can see your name and address, issued within the last 3 months.

In order for the system to accept your address document, your address in your Pronto Casino profile must be exactly the same as your address in the address document you have uploaded. Otherwise, the documents you have uploaded cannot be checked.

Proof of payment

Credit Card

Copies of the credit card used (front and back). For your own personal security and the integrity of your credit card, please blank out the digits so that only the first 6 and last 4 digits are visible. Please note that the CVC digits on the back side of your card should also be blanked out. We can not accept scanned credit cards.

E-wallet

Skrill – A screenshot/printscreen of your Skrill profile, with your name and e-mail address visible. You can find this at 'My Account' > 'Settings'> 'Personal info' when logged into your Skrill account.

Neteller – A screenshot/printscreen of your Neteller profile, with your name and Neteller ID visible.

Bank transfer – A document of your bank statement with your name, bank account number and the bank logo visible.

Please note that if you are uploading your documents via mobile devices, not all devices and operating system support this functionality. In such cases use the desktop version.